Shipping Information

At City Vaper, we aim to process and ship your orders quickly and securely. We carefully package every order to ensure your products arrive in excellent condition.

Order Processing

• Orders are typically processed within 1–2 business days after payment has been confirmed.
• Orders placed on weekends or statutory holidays will be processed on the next business day.
• During promotions or holiday periods, processing times may be slightly longer.

Shipping Areas

We currently ship across Canada.

If international shipping becomes available in the future, this page will be updated accordingly.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

If free shipping promotions are available, they will be automatically applied when the order qualifies.

Estimated Delivery Times

Estimated delivery times may vary depending on your location.

• British Columbia: 1–3 business days
• Western Canada: 2–5 business days
• Eastern Canada: 3–7 business days
• Remote Areas: Delivery times may be longer.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).

You can use this tracking number to monitor your shipment until it arrives.

Age Verification

All vape products are intended for adults only.

Orders may require age verification before shipment or upon delivery. A valid government-issued photo ID may be requested to confirm the recipient is at least 19 years of age.

If age verification cannot be completed, the order may be cancelled or returned.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

City Vaper is not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information provided during checkout.

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Lost or Damaged Shipments

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Questions?

If you have any questions regarding shipping or your order, please contact us.

City Vaper

📍 585 W Pender St, Vancouver, BC V6B 1V5

📞 778-237-2402